PRIVACY POLICY

Last updated: October 17, 2026

Sattva respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We may collect the following information when you use our website or services:

Name, email address, and contact details
Booking and session-related information
Payment-related data (processed securely via third-party providers)
Website usage data (cookies, analytics, IP address)

How We Use Your Information

Your information is used to:

Facilitate bookings and communication
Provide customer support
Improve our website and services
Communicate updates, confirmations, or relevant offerings
Ensure platform safety and functionality

We do not sell or rent your personal data.

Sharing of Information

Your information may be shared only when necessary with:

Partner practitioners (solely for booking and service delivery)
Payment processors and booking platforms
Advertising and analytics partners such as Google and Meta (see “Cookies, Analytics & Advertising”)
Legal or regulatory authorities if required by law

All third parties are expected to uphold data protection standards.

Cookies, Analytics & Advertising

We use cookies and similar technologies to keep our website working, to understand how it is used, and to measure our advertising.

This includes the Meta Pixel and Meta’s Conversions API (Meta Platforms, the company behind Facebook and Instagram), which we connect through our website provider, Wix. When you visit our website, Meta may receive information such as the pages you view, the experience you look at or start to book and its price, and technical information like your IP address and browser. When you complete a booking, the booking value and, in a coded (hashed) form, contact details such as your email address may also be shared with Meta so it can measure which of our ads work. Meta may combine this with information it already holds about you and use it to show you relevant ads. We never share health information or anything you write in a wellbeing waiver with Meta.

We also use Google Analytics (provided by Google LLC), connected through Wix, to understand how visitors use our website: for example which pages are viewed, how long a visit lasts, roughly which country a visitor is in, and which steps are completed, such as starting a booking or sending a partner application. Google Analytics uses cookies and receives technical information such as your IP address, device and browser; it does not store full IP addresses. We may also use Google Ads tools to measure which of our Google ads work. We never share health information or anything you write in a wellbeing waiver with Google. You can opt out of Google Analytics on any website with Google’s browser add-on: tools.google.com/dlpage/gaoptout.

We also remember, in your browser for 30 days, which website or ad campaign brought you to Sattva (for example “Instagram”), and save that label with your booking so we can see which of our campaigns work.

You can manage the ads you see in your Facebook and Instagram settings (Accounts Center › Ad preferences) and read Meta’s own policy at facebook.com/privacy/policy. You can also block or delete cookies in your browser settings; some parts of the website may not work without them.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no digital system can be guaranteed 100% secure.

Links in our emails that let you manage your booking, sign your waiver or leave a review open a private page address that stops working after a few hours; opening the link from your email again gives you a new one.

Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal obligations)
Withdraw consent for certain communications

To exercise these rights, contact us at the email below.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices of external websites.

Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected on this page with a revised date.